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Fear Of Buying: Death Anxiety Influences Consumer Purchasing
March, 2009Women report higher levels of death anxiety than men, but the health-related beliefs of consumers of both genders influence both the level of death anxiety and the purchase of goods typically associated with death, such as pre-planned funeral packages, according to associate professor of marketing and logistics Steve Kopp.
Very little is understood about the consumer decision-making process
in end-of-life contexts," explained Kopp. "Our previous research found
that consumers were aware of the importance of making end-of-life
purchases, such as making a will, and even expressed intentions to make
these purchases but did not do so. We wanted to explore what influenced
consumers to act contrary to their own knowledge and expressed
intentions."
Kopp conducted his study with Swinder Janda, University
of Arkansas alumnus and associate professor of marketing at Kansas
State University.
Kopp and Janda examined the role of gender and
the relationships between consumers' death anxiety, assessment of their
personal health status, belief that their own behaviors control their
health and their purchase of end-of-life (EOL) goods. They surveyed 305
members of a household research panel. The average age of respondents
was 55, and they represented a variety of education and income levels.
The researchers found that EOL purchasing decisions were directly affected by the individual's current assessment of health status, but the effects of health behavioral control were mediated by death anxiety. Health behavioral control is the enduring belief that an individual can have control over his or her health.
"People who expressed higher levels of perceived control over their own health experience lower levels of death anxiety, but they are also less involved with EOL purchases," explained Kopp.
Conversely, people who felt that they had little control over their health were more likely to be involved in EOL purchases.